Fresh Mango provides a world-class cloud backup service solution called neoVault.

“How do I get my data back if my computer has a problem/fails/is lost”?

This is a question we’re asked a lot, and the first thing we always say is it’s not a matter of “If” but “When”. Computer hardware fails just like any other manufactured item, with the notable difference that your life or business is probably on your computer.

So backing up your computer is essential, and our cloud backup service makes it incredibly simple. neoVault isn’t just online file-storage – when you securely back up your IT systems to neoVault they are effectively replicated on secure Cloud Servers. Why is this important? Well, if your IT server or computer(s) fail, we can have you back up and running with minimal delay and disruption to your business – your complete system (not just files) is backed up to the Cloud.

What’s more, thanks to our competitive pricing, neoVault is an affordable cloud backup and proven disaster recovery service for small, medium or large businesses alike. Individuals can also protect their sensitive or valued data with neoVault at a reasonable price.

When Hurricane Irma hit the British Virgin Islands in September 2017, the islands were flattened. Most businesses lost their entire IT infrastructure. Those that were backed up with neoVault were able to reinstate their systems within a matter of days. Those without were less fortunate… neoVault is a proven disaster recovery solution.

neoVault is simple to install and operate, with an intuitive web-based interface. You can choose what data to back up, when to back it up and how often. Slow internet connection? No problem! Once your initial setup has completed, neoVault daily backups analyze those files that have changed in the previous 24 hours and only upload those. This means that even with a slow connection, file backups can complete without any problems on a daily basis.

Further technical information on neoVault is provided below, you can also download the neoVault Data Sheet.

Backup Types

Built on a powerful software framework, our cloud backup service NeoVault supports Microsoft Exchange Servers (mailboxes and databases), SQL Servers, Sharepoint Servers, Bare Metal Backup for full server recovery and standard file and folders backups. More information on these backup types is available below.

We recommend this solution for companies looking for complete disaster recovery against server damage, theft or catastrophic failure.

Bare Metal Backup & Restore (BMR)

A bare metal backup is capable of backing up an entire server or PC and restoring it to different hardware (hence the term bare metal) ‘as is’. neoVault’s Bare Metal cloud backup service can be used to perform not only a standard bare metal restore but the resulting backup can also be converted to a Virtual Machine and mounted in a virtual server environment – this provides huge flexibility and also enables good solid testing of bare metal backup. The backup file is a VHD file (Hyper-V file) but can be converted to a VMDK for use in a VMWare environment.

Microsoft Exchange Server Backup

NeoVault can backup Exchange Server 2000 through to 2016 via the Exchange Server Data API (so no downtime is required for the backup) and it is capable of backing up either entire storage groups or individual databases. Backups can run in either incremental or differential mode. neoVault also has a unique feature called ‘Pseudo Full Backup’ where it mimics a full backup of the databases, thus releasing the log files but only transfer the ‘changed data’ to our backup servers, keeping backup time down and bandwidth usage to a minimum.

Microsoft SQL Server Backup

Backup your SQL Server databases while they are in use due to neoVault’s integration with the SQL Server VDI API. You can perform full, differential and transaction log backups. As with all the neoVault backups, the data is handled to minimize the use of bandwidth.

File & Folder Level Backup

A standard backup of your file and folders can also be performed by neoVault, providing not only an excellent offsite backup but also a simple way to retrieve files or folders accidentally deleted from your network.

Encryption Details

All data backed up by neoVault is encrypted during transit and in storage – including copies stored locally (if you choose to), ensuring it is not possible for an on-premises backup drive to be stolen and accessed.

neoVault supports three of the main industry standard encryption methods:

  • AES-128 (default). This method is a block cipher adopted as an encryption standard by the U.S. government. It has been analyzed extensively and is now used worldwide.
  • AES-256 is more secure but slower version of AES-128 method.
  • Blowfish-448 provides a good encryption rate in software and no effective cryptanalysis of it has been found to date.

Data is encrypted using a key provided by the customer – which we do not have to know – ensuring the integrity of the encryption.